Dated 30 October 2019
When you nominate a card to pay the premium for your bingle go policy, the cardholder authorises and requests us to charge the card for the premium payable on each date it is due or on the date of any further attempts in accordance with the PDS and the terms of this agreement.
After your first period of cover, your bingle go policy auto renews on the first day of each month unless it has been cancelled, we have given you notice of cancellation, or you have stopped auto renewals. Premium for your renewal policy is due on the first day of each month for cover in that month. We will attempt to charge the card for the premium on that day (First Attempt).
The cardholder must ensure sufficient funds are available on the card to pay the amount of the premium for your bingle go policy on the date it is due.
If the First Attempt is rejected, we will attempt to charge the card for the premium on:
If the First Attempt or Second Attempt is rejected and you change the nominated card in the bingle go app, we will immediately attempt to charge the card for the outstanding renewal premium.
The Second Attempt and Third Attempt do not change the date the premium is due. The card issuer may charge the cardholder a dishonour fee for each rejected charge, including the First Attempt, Second Attempt and Third Attempt.
If the Third Attempt is rejected this agreement ends and, in accordance with the PDS, your bingle go policy will not renew.
If the cardholder believes the card has been incorrectly charged, the cardholder should email us at firstname.lastname@example.org as soon as possible so that we can resolve their enquiry.
If we find the card has been incorrectly charged, we will arrange for the cardholder's Financial Institution to reverse the charge. We will also notify the cardholder of the amount by which the charge to the card has been reversed.
If we find the card has not been incorrectly charged, we will provide the cardholder with reasons and copies of any evidence for this finding.
Any enquiries the cardholder may have about an error made in charging the card should be directed to us in the first instance so that we can attempt to resolve the matter. If we cannot resolve the matter, the cardholder may contact their Financial Institution to complete and lodge a complaint.
We may vary this agreement at any time by giving the cardholder at least 14 days notice.
The cardholder may change their card at any time in the bingle go app by navigating to the profile screen and selecting the update icon next to the card number display.
You can stop automatic renewal of your bingle go policy and stop cover at the end of the current period of cover in the bingle go app. To do this, before midnight on the final day of the current period of cover, navigate to the profile screen and select "do not renew" and then "from end of cover".
Alternatively, the cardholder may request a stop or cancellation by contacting their Financial Institution directly.
Any notice we must give the cardholder under this agreement will be sent to the email address recorded in your profile in the bingle go app.
The cardholder fully indemnifies bingle go against any losses, costs, damages and liability that we suffer as a result of false or incorrect information given to us in connection with the card or anyone authorised to use the card. This indemnity continues after this agreement ends.
AAI Limited ABN 48 005 297 807 AFSL 230859 trading as bingle go